Policies and Entitlements

  1. Saba Cloud Policies
  2. Saba Cloud Entitlements
  3. Saba Enterprise Cloud Policies
  4. Saba Enterprise Cloud Entitlements
  5. Pedagogue Policies
  6. Comartis Policies
  7. HumanConcepts Policies
  8. Content Delivery Network Policies
  9. Transition Manager Policies
  10. VEMS Policies

Saba Cloud Policies

Saba Cloud Entitlements *

Entitlement
Saba Locales (that are Generally Available) Included
Content Storage
(per Environment)
550 GB
Production Environment Included

Non-Production Environment

Included **
Control Over Upgrades N/A
Authorized Support Contacts 4
* Cloud entitlements do not apply to Saba Real-time Collaboration (Standalone), Saba Planning@Work, or Standalone Saba Assessment.
** This environment is to be used for implementation and the testing of features and functionality. It will be the same product version as the production environment and by default will include test data.  Non-production environment available to SMB customers on request.

Saba Enterprise Cloud Policies

Saba Enterprise Cloud Entitlements

Enterprise Cloud Edition Locale (Language Version) Entitlement
Professional Edition English plus one (1) local locale *
Premium Edition English plus one (1) local locale *
Dedicated Premium Edition English plus one (1) local locale *
* Customer may, upon written notice to Saba at any time during the term of a subscription agreement (provided Customer is not in breach of the agreement), and at no additional charge, exchange any of the Saba Locales initially ordered on the Order Date for any other Saba Locale that is generally commercially available provided that a) the replacement Saba Locale is the functional equivalent of the original; and b) the replacement Saba Locale was generally commercially available as of the Order Date; and c) the replacement Saba Locale and the original are available at the same list price as of the replacement date. Following any such exchange Customer shall not have the right to use original language version.

Subscription Service Edition
Locale (Language Version) Entitlement
Business Edition Three (3) Locales *
Enterprise Edition Five (5) Locales *
Global Edition Seven (7) Locales *
* Customer may, upon written notice to Saba at any time during the term of a subscription agreement (provided Customer is not in breach of the agreement), and at no additional charge, exchange any of the Saba Locales initially ordered on the Order Date for any other Saba Locale that is generally commercially available provided that a) the replacement Saba Locale is the functional equivalent of the original; and b) the replacement Saba Locale was generally commercially available as of the Order Date; and c) the replacement Saba Locale and the original are available at the same list price as of the replacement date. Following any such exchange Customer shall not have the right to use original language version.

Saba Enterprise Cloud Entitlements *

Entitlement Professional Edition Premium Edition Dedicated Premium Edition
Domains 1 Unlimited Unlimited
Content Storage 1 GB 5 GB 10 GB
Development / Staging / QA / Test Environments 0 1 2
Control Over Upgrades N/A N/A Yes **
Authorized Support Contacts 2 4 6
Phone Support Hours 8x5 24x7 24x7
* Entitlements may vary for Testing & Assessment ** Customer version cannot be more than one version behind current Saba release

Pedagogue Policies

Comartis Policies

HumanConcepts Policies

Content Delivery Network Policies

Transition Manager Policies

Validated Environment Managed Services (VEMS)

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Who We Are

As a leader in talent management, Saba Software provides an intelligent cloud-based solution to improve employee engagement, productivity and business results.

Saba Customer Success Highlights

  • Increased retention of key employees 50% to 60%
  • Accelerated innovation and speed
  • Increased sales 20% to 30%
  • Improved customer satisfaction

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